Cookie Policy

Cookie Policy

How do we use cookies?

We use cookies on our website as they are essential to deliver our service and to help us to improve your experience of our website and to ensure that it performs as you expect it to.

The cookies on our website are controlled by us or by third parties on our behalf or independently.

What are cookies

Cookies and tags are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs.


Websites must get consent to send cookies and tags to your computer or mobile device unless the cookies or tags are strictly necessary to provide services to you.


Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented. The table below explains what cookies and tags we use on our website, why we use them and whether they are strictly necessary or another type of cookie/tag e.g. "functionality" or "performance" cookies/tags. We also state in the table whether a cookie/tag is a "persistent" or "session" cookie. The difference is that:

  • Persistent cookies/tags remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie/tag. For example, where a "persistent cookie/tag" is to remember items that you have left in a basket if you haven’t completed an order, making it easier you to finish an order when you return to the website.
  • Session cookies/tags allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies/tags are created temporarily. Once you close the browser, all session cookies/tags are deleted.


Some of the cookies/tags listed below are those set by our own website when you visit However, we also have cookies/tags which we place on websites which are not Nationwide Platform’s websites, here we place third party cookies.


Strictly necessary cookies

Strictly necessary cookies/tags are essential to enable you to receive a service on a website, they help you navigate this website. For example, cookies/tags to operate the online shopping basket or to comply with the law (e.g. such as to keep your information safe). We would not be able to operate our website without using the "strictly necessary" cookies/tags listed below.





Specifies which cookies are allowed by the visitor.



Keeps the user session ID for security reasons.



Store's a security token that the system uses to validate all form data submitted via POST requests. Helps protect against Cross site request forgery.



Stores the visitor's preferred content culture.



Stores the preferred UI culture of the user.



Stores the user's current view mode (Edit, Preview, Design, etc.).



Indicates if the visitor has been redirected to the mobile version of the website by the Mobile device redirection web part.



Stores the name of the current visual theme to provide proper design to the dialog windows.



Indicates that the visitor has switched to the desktop (default) version of the website from a specific device profile.



Stores the user's encrypted authentication ticket when using forms authentication.



Indicates if the visitor is new or returning. Used for tracking the visitor’s statistic in Web analytics.



Functional Cookies

Functional cookies allow this site to remember information and choices that you have made, provide enhanced and personal features. The information collected by these cookies is anonymous.




Payment processing and secure transfer of data on our website



Payment processing and secure transfer of data on our website



Livechat service uses for customer support services on our website. This cookie provides additional information on a visitor interacts with our live chat and may track if visitors perform certain actions so that they can be attributed to chat.



An address verification service used on our website




Performance cookies

Performance cookies collect information about how visitors use our webs and helps us to improve the website, for instance, which pages visitors go to most often and if they get error messages from web pages. These cookies/tags do not collect information that identifies a visitor. The information collected by these cookies/tags is anonymous and is not used to track browsing activity on other websites. We only use such information to improve our website.



Google Analytics

This service is used to provide business and financial information related to how visitors use our website.

Google analytics cookie information




This service is an analytics tool that provides business information on how visitors experience our website.

Hotjar cookie information


We use cookies to ensure that we can give you the very best experience. To find out more about how we use cookies, please visit the cookie policy page.