Courses can be paid in advance using a credit/debit card on our website, by calling training service desk or an invoice will be raised in accordance with our terms and conditions. Please note we do not accept cash for pay on the day.
We reserve the right to cancel the course due to circumstances beyond
our control and will refund all fees in full.
Delegates may cancel a booking, but a fee may still apply. Refunds will be based on the amont of notice provided by the delegate.
• Over 5 working days notice = No charge
• 5 working days or less = 50% fee payable
• 2 working days or less = 100% fee payable
Substitute delegates are welcome at no extra cost.
For in person training at a training centre or on site, delecates are required to be physically fit. They are required to to waer a high viz jacket or vest, safety boos and glasses. Delgates are not permitted to wear shorts.
For all courses, delegates are required to have a good understanding of written and spoke Englsh
Failure to meet the delegate requirements as above may result in either the course being cancelled for your delegate and/or a delay in their ID card and certificate being issued.
If delegates are booked in to do two categories i.e. 3a and 3b, and prove to have had no experience on the
machinery, it will be at the discretion of the instructor whether to continue on both categories or, rather than risk
a fail, only train on one category on the day.
The course start time will be confirmed in the booking confirmation. Please ensure all delegates are made aware and arrive in good time - latecomers may not be admitted and full course fees will still apply
Course durations for in person courses at training centres or on site are clearly stated on the website.
All in-person courses are run on working days only, unless otherwise stated. Some weekend courses may be offered.
Harnesses will be provided for training. Harness kits and Anemometers are available to purchase in advance and collect on the day. These can be ordered by contacting the training team at firstname.lastname@example.org.
All training providers are suitably qualified and accredited to deliver training courses offerd.
For full day courses at a training centre, a light lunch may be provided at the depot.
The use of mobiles phones is not permitted on the course.
Please be aware no photography or video use is permitted by delegates when training in our depots. No recording devices are permitted. Instructors may take digital photos.